Danışman, Araştırmacı, Akademisyen

ODTÜ Bilgisayar Mühendisliği bölümü mezunu olan Pınar Efe, aynı üniversitede Bilişim Sistemleri yüksek lisans ve doktorasını tamamladı.Akademik alanda yazılım projelerinin büyüklük ölçümü, etkin proje yönetimi, sürekli iyileştirme, yazılım proje yönetimi ve değişim konularında çalıştı.17 senedir devam eden profesyonel iş hayatına ilk olarak Havelsan Ehsim’de Yazılım Mühendisi olarak başladı, sonrasında TÜBİTAK, Siemens ve Türk Telekom ile devam etti. Uzun yıllar ulusal ve uluslararası birçok yazılım projesinin analiz, tasarım, geliştirme, test aşamalarında yazılım geliştirmeden Scrum master’lığa, test mühendisliğinden grup yöneticiliğine uzanan farklı sorumluluklar aldı.Siemens Almanya ve Türkiye’de gerçekleştirilen projelerde proje ve portföy yöneticiliği yaptı, ürün yönetimi takımlarında yer aldı.Çevik yöntemler ile ilk olarak 2005 yılında, Almanya Siemens’te, Scrum ve XP uygulanan bir projede tanışıp, daha sonra birçok projede çevik yöntemleri uyguladı. Türk Telekom Grubu’nda agile koçu olarak yöntemlerin organizasyon içerisinde yaygınlaştırılması hedefiyle eğitim ve danışmanlık sorumlulukları üstlendi.2016 yılından itibaren de Kadir Has Üniversitesi ve İstanbul Sehir Üniversitesi’nde Çevik Yöntemler dersi vermekte olup, eğitim ve danışmanlık çalışmalarına devam etmektedir.

SUMMARY OF QUALIFICATIONS

➢ 15 years professional experience in IT projects

➢ 10 years of software project management experience in multinational projects and teams within a large corporate environment

➢ 2 years people management experience, group of 16 engineers, including software developers, global vendor supports, system testers

➢ Proven ability to successfully manage multiple projects concurrently balancing the competing constraints of schedule, cost, scope and quality

➢ Management of both on-site software development team and off-site outsourced development projects to off-shore third party suppliers in different countries besides local vendors

➢ Expertise on waterfall, iterative and agile project management

➢ Strong academic background on project management with PhD degree

➢ Regularly attending national and international software engineering conferences. Presented publications in SMEF, IWSM, Euromicro and UYMS conferences

EDUCATION

2009 - 2015   PhD in Information Systems at the Informatics Institute, Middle East Technical University, Ankara CGPA : 3.81 / 4.00

2002 - 2006   M.S. in Information Systems at the Informatics Institute, Middle East Technical University, Ankara CGPA : 3.63 / 4.00

1997 - 2002   B.S. in Computer Engineering Department at Middle East Technical University, Ankara CGPA : 3.02 / 4.00

CERTIFICATIONS

Professional Scrum Product Owner, since 2015

Professional Scrum Master, since 2011

Project Management Professional, PMP, since 2009

Microsoft Certified Professional Developer, MCPD, since 2009

ITIL Foundation, since 2007

LANGUAGES

Native Language: Turkish

Foreign Languages: English(Fluent), German (beginner)

PROFESSIONAL EXPERIENCE

Türk Telekom, İstanbul (July, 2015 – August, 2017)

Agile Product Owner/Program Manager

• Prioritization Management Management of the System of requirements three and different Payments demanded CRM System by products business developed units including by three Order different Management scrum teams System, from two Collection different vendors
• Close collaboration with business units from Marketing, Wholesale and Customer Care departments to understand their needs
• Owner of product backlog, elaborating requirements and features, maintenance and prioritization of the backlog
• Performed sprint planning, reviews, refinement and retrospective meetings with the scrum teams by following organizational agile project management approach
• Monitoring project status in sprints and conducting user acceptance on behalf of the company
• Measuring and monitoring performance of scrum teams by predefined KPIs in scorecards quarterly

Agile Coach

• Member of Agile Studio that is responsible for organization wide agile transformation in Turk Telekom Group (Turk Telekom, Avea, TTNET)
• Rolling-out agile approach in the organization, both in IT and non-IT departments: successful projects in HR, Marketing, Sales, Purchasing, Customer Care departments besides Technology department
• Trainings on agile methods, agile project management in the organization
• Consultation and coaching on Scrum and Kanban implementations
• Scrum master and product owner coaching

ICterra, Ankara (former Siemens EC) (November, 2013 – June, 2015)

Product Owner

• Responsible for product management of a new web based business networking platform
• Product owner responsibility according to Scrum, defining product features, establishing and maintaining product backlog
• Management of product definition team which are describing details of the use cases, wireframes. Working very close with the development team. • Supporting technical sales activities and contract management in the organization
• Finding new customers, new markets and new opportunities
• R&D projects development; prepared project documentation and got funding from TUBITAK for 3 years

Siemens EC, Ankara (April 2007, January 2013)

Group Manager/Program Manager

• Responsible for a group of 16 engineers including developers, global vendor supports (gvs) and system testers
• Program Management of six concurrent projects, which are mainly used to manage switches
• Resource management of three functional teams, which are development, test and gvs teams, according to the needs of these concurrent projects, depending on the planned releases under frequent priority changes
• Off-shore third party management located in Germany and Israel
• Close collaboration with product management team in Germany and PMO in USA
• Measuring and monitoring performance of team members by predefined KPIs regularly in coordination with HR. Mentoring team members about their career path.

Project Manager

• Project management of service management application that enables ITIL based service delivery
• Management of the coordination between the development team in Ankara and product manager in Vienna, Austria
• Performed project planning, monitoring, size estimation, resource planning, scheduling etc. using MS Project and following organizational project management methodology
• Leading development team in requirement analysis, design, implementation, testing, maintenance and deployment activities
• Responsible for the service desk activities and ensuring service level agreements with the existing customers in Turkey, Germany, Czech Republic, Singapore and Hungary
• Managing the customer relationship activities in those countries in order to customize Teambase5 application according to the customer needs and implementing their special features
• Support of sales activities of the product in Turkey and in Europe, preparing offers, presentations

Product Management - Analyst

• Member of a multinational product management team including members from Greece, Turkey, Germany, United States, which is the umbrella product including all administrative management applications of Siemens’ new generation switch
• Requirements elicitation from stakeholders, investigation and evaluation of new requirements and features
• Proposal of the best-fit solutions that meet the customer needs
• Attending verification activities of the implementation of the requirements to check whether they address the customer needs

Siemens A.Ş., Ankara (October, 2004- March, 2007)

System Test Engineer, Siemens COM Munich, Germany (6 months of 2 years in Munich office)

• Worked on development and testing phase a multinational project with 5 different project locations, Boca- United States, Princeton-United States, Athens-Greece, Paderborn-Germany, and Constance-Germany
• Applied combined Scrum, XP and Rational Unified Process methodologies in the project team
• Applied Scaled Scrum for more than 2 years in an international distributed team

Software Engineer

• Worked on analysis, design and implementation phases of the different web based software projects, i.e. Inventory Management System, Sales Management System, Document Workflow Management System...
• Joined customer meetings, coordinate the team and support them during requirement analysis and design, use case creation, class and sequence diagrams using the UML and coding with Java

TÜBİTAK UEKAE Software Development Group, Ankara (October, 2003 - October, 2004)

Software Developer and Support Engineer

• Worked on coding, testing and acceptance phases of the GENESİS Project
• Responsible for the graphical user interfaces and database operations module
• Attended Organizational Process Improvement Project

Havelsan EHSİM A.Ş., Ankara (July, 2002 - October, 2003)

Software Engineer

• Developed a module in a military project, development of Information Systems for Turkish Air Forces. This project was the largest software project in Turkey at that time.
• Worked on detailed design, coding, integration, testing and acceptance phases

PROFESSIONAL TRAINING

People Management with Positive Psychology, Pozitum Consultancy, June 10-11, 2016

Getting Things Done, TT Academy, March 25, 2016

Coaching Skills for Management, Irmak Aydoğdu Consultancy, İstanbul, November 23-24, 2015

Trainers Training, Arma Consultancy and Training Services, İstanbul, November 3-4 & November 25-26, 2015

Effective Presentation Skills, TT Academy, İstanbul, October 22-23, 2015

Effective People Management, Eren İkiz Danışmanlık, Ankara, July 25-26, 2012

IT Project Management, BT Akademi, Ankara, June 20-23,2012

Leadership, Delegation and Performance Management, Eren İkiz Danışmanlık, Ankara, May 10-11, 2012

Innovation Workshop, Sinerji, Ankara, December 08, 2012

Strategic Innovation Seminar, Focus Innovation, Ankara, November 02, 2012

NLP Training, HRM, Ankara, January 15-16, 2012

MS SharePoint 2007 Administration, BilgeAdam, Ankara, August 26-28, 2009

Efficient Communication Techniques, HRM, Ankara, June 19, 2009

Introduction to CMMI, SiemensAG (SEI Partner), Ankara, February 17-19, 2009

People Management in Projects, Masters International, Istanbul, June 15-16,2008

Quality Management in Projects, Siemens PSE, Ankara, January 15-16, 2008

ITIL Foundations, InfraTech, Ankara, November 19-20-21, 2007

Project Management Fundamentals-Workshop, Makro Danışmanlık, Istanbul, April 5-6,2007

Project Management Fundamentals, Makro Danışmanlık, Istanbul, May 8-9,2006

Introduction to CMMI, Nitelik Danışmanlık, Ankara, September 14-15, 2004

Introduction to Oracle9i: SQL, Oracle University, Istanbul, May 5-7, 2004

PUBLICATIONS

-Demirörs, O., Yazılım Projelerinde Kazanılmış Değer Yönetimi Kullanımı, Ulusal Yazılım Mühendisliği Sempozyumu, İzmir, Türkiye, September 24-26, 2013.

- Demirörs, O., Applying EVM in a Software Company: Benefits & Difficulties, 39th EUROMICRO Conference on Software Engineering and Advanced Applications, Santander, Spain, September 4-6, 2013.

-., Demirors, O., Gencel, C., “Mapping Concepts of Functional Size Measurement Methods”, Book chapter in COSMIC Function Points: Theory and Advanced Practices, Editors: Dumke, R. and Abran,A., CRC Press, 2010.

Desharnais, J.M., Abran,A. ,- Ilis,M.C, Karaca, I.N., Functional Size of a Real-Time System. Software Process and Product Measurement, International Conferences IWSM 2009 and Mensura 2009, Amsterdam, The Netherlands, November 4-6, 2009

Buglione L., Gencel C., - Suggestions for Improving Measurement Plans: a BMP application in Turkey, Proceedings of IWSM/MetriKon 2006, Potsdam (Germany), November 2-4, 2006, pp. 203-227

Gencel C., Buglione L., Demirors O., -A Case Study on the Evaluation of COSMIC-FFP and Use Case Points, Proceedings of SMEF 2006, 3 rd Software Measurement European Forum, Rome (Italy), May 10-12, 2006, pp.121-140

TEACHING EXPERIENCE

İstanbul Sehir University, Agile Methods course - Spring 2015, Spring 2016

Kadir Has University, Agile Information Systems Development course, Spring 2015